\n
\n {{ staticText.callTooShortForSummary }}\n
\n
\n \n
\n
\n
\n
{{ summary.title }} ({{ summary.time_range }})
\n
\n
\n
\n
\n
\n - \n
{{ summary.title }}
\n {{ summary.details }}
\n \n
\n
\n \n
\n
{{ call.transcriptSummary[currentSummaryTab].subject }}
\n
\n {{ emailBody }}\n
\n
\n
\n {{ call.transcriptSummary[currentSummaryTab] || staticText.noSummaryAvailableText }}\n
\n \n
\n {{ staticText.noSummaryAvailableText }}\n
\n
\n {{ staticText.summaryDisclaimer }}\n
\n \n
{{staticText.transcriptTabTitle}}
\n
\n
\n
{{ computedFieldDefinitionLabel }}
\n\n
\n\n \n
\n {{ label }}\n
\n
\n
\n \n \n {{ innerLabel }}\n
\n \n \n \n
\n
\n\n
\n bao value (Highscore):\n
\n\n
\n \n {{baoValues[0].value}} / {{baoValues[0].max_value}}\n \n
\n\n
\n
![](\"/img/icons/print-icon.svg\"/)
\n \n \n\n \n \n ![](\"/img/icons/edit-icon.svg\"/)
\n \n \n\n 0\"\n :href=\"actionButtonConfig[0].url\"\n variant=\"secondary\"\n class=\"link-btn\"\n target=\"_blank\"\n >\n ![](\"/img/icons/arrows-send-icon.svg\"/)
\n \n 0\"\n :target=\"'action-btn-' + id\"\n :title=\"actionButtonConfig[0].url\"\n :delay=\"{ show: 100, hide: 400 }\"\n triggers=\"hover\"\n >\n\n \n \n \n \n \n \n\n\n\n\n\n","import mod from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallSummaryControllers.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallSummaryControllers.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./CallSummaryControllers.vue?vue&type=template&id=f23c2b98&scoped=true&\"\nimport script from \"./CallSummaryControllers.vue?vue&type=script&lang=js&\"\nexport * from \"./CallSummaryControllers.vue?vue&type=script&lang=js&\"\nimport style0 from \"./CallSummaryControllers.vue?vue&type=style&index=0&id=f23c2b98&prod&scoped=true&lang=scss&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"f23c2b98\",\n null\n \n)\n\nexport default component.exports","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',{staticClass:\"pb-5\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-4 border-right pr-4\"},[(!_vm.counterpartsAvailable)?_c('div',{attrs:{\"id\":\"no-counterpart-selected-202012241523\"}},[_vm._v(\" \"+_vm._s(_vm.staticText.noCounterpartsSelected)+\" \")]):_c('div',[_c('b-list-group',{staticClass:\"counterparts-block\"},_vm._l((_vm.summary.counterparts),function(counterpart,index){return _c('b-list-group-item',{key:index,staticClass:\"my-1\"},[_c('counterpart-display-cell',{attrs:{\"id\":'counterpart-display-202103221659-'+index,\"name\":counterpart.name,\"type\":counterpart.type,\"direct_link\":counterpart.direct_link,\"crm_service\":counterpart.crm_service}})],1)}),1)],1)]),_c('div',{staticClass:\"form-group col-4 border-right px-4\"},[_c('div',{staticClass:\"input-wrapper mb-2\"},[_c('input',{staticClass:\"w-100\",attrs:{\"id\":'conversation-date-time-'+_vm.summary.id,\"disabled\":\"\"},domProps:{\"value\":_vm.summary.date+' '+_vm.summary.time}}),_c('span',{staticClass:\"input-label\"},[_vm._v(\" \"+_vm._s(_vm.staticText.conversationDateTimeLabel)+\" \")])]),(_vm.summary.duration && _vm.summary.duration > 0)?_c('div',{staticClass:\"input-wrapper\"},[_c('input',{staticClass:\"w-100\",attrs:{\"id\":'duration-'+_vm.summary.id,\"disabled\":\"\"},domProps:{\"value\":_vm.convertMillisecondsToHHMMSS(_vm.summary.duration)}}),_c('span',{staticClass:\"input-label\"},[_vm._v(\" \"+_vm._s(_vm.staticText.callDurationLabel)+\" \")])]):_vm._e()]),_c('div',{staticClass:\"col-4 px-4\"},[(_vm.canUseCallResult && _vm.summary.result)?_c('div',{staticClass:\"input-wrapper mb-2\"},[_c('input',{staticClass:\"w-100\",attrs:{\"id\":'call-result-'+_vm.summary.id,\"disabled\":\"\"},domProps:{\"value\":_vm.summary.result}}),_c('span',{staticClass:\"input-label\"},[_vm._v(\" \"+_vm._s(_vm.staticText.conversationResultLabel)+\" \")])]):_vm._e(),_c('div',{staticClass:\"col-12\"},[(_vm.baoValueAvailable)?_c('div',{staticClass:\"form-group\"},[_c('bao-value-popover',{attrs:{\"bao-values\":_vm.summary.bao_values}})],1):_vm._e()]),(!!_vm.callTranscriptData)?_c('div',{staticClass:\"table p-2\"},[(_vm.isValidNumber(_vm.callTranscriptData.talking_share))?_c('real-time-assistant-arc-pie',{attrs:{\"label\":_vm.staticText.talkingShareLabel,\"label-placement\":\"right\",\"value\":_vm.callTranscriptData.talking_share,\"size\":40}}):_vm._e(),(_vm.isValidNumber(_vm.callTranscriptData.talking_speed))?_c('real-time-assistant-arc-pie',{attrs:{\"label\":_vm.staticText.talkingSpeedLabel,\"label-placement\":\"right\",\"value\":_vm.callTranscriptData.talking_speed,\"inner-text\":'' + _vm.callTranscriptData.talking_speed.toFixed(0),\"total\":220,\"size\":40}}):_vm._e(),(_vm.isValidNumber(_vm.callTranscriptData.text_similarity))?_c('real-time-assistant-arc-pie',{attrs:{\"label\":_vm.staticText.textSimilarityLabel,\"label-placement\":\"right\",\"value\":_vm.callTranscriptData.text_similarity,\"size\":40}}):_vm._e()],1):_vm._e()])]),_c('div',[_c('b-tabs',{staticClass:\"w-100 p-2\"},[_c('b-tab',{attrs:{\"title\":_vm.staticText.conversationTextSummaryLabel,\"active\":\"\"}},[_c('b-form-textarea',{attrs:{\"id\":\"summary_textarea-010820211343\",\"value\":_vm.textSummary,\"disabled\":false,\"rows\":\"5\",\"max-rows\":\"200000\"}})],1),_c('b-tab',{attrs:{\"title\":_vm.staticText.conversationSummaryLabel}},[_c('call-summary-table',{attrs:{\"call-transcript-data\":_vm.callTranscriptData,\"summary\":_vm.summary}})],1)],1)],1)])\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\n \n \n
\n \n
\n
\n {{ staticText.noCounterpartsSelected }}\n
\n\n
\n \n \n \n \n \n
\n
\n\n \n
\n
\n \n
\n \n \n {{ staticText.conversationResultLabel }}\n \n
\n\n \n
\n\n \n
\n \n \n \n
\n
\n
\n\n \n
\n \n \n \n \n \n \n\n \n \n \n \n \n
\n
\n
\n \n \n
\n {{ staticText.headerText }}\n
![](\"/img/icons/info-icon.svg\"\n)
\n
\n
\n
\n
![](\"@/assets/svgs/close-circle.svg\")
\n
\n
\n\n
\n
\n
\n {{ staticText.selectCounterpartMessage }}\n
\n\n
\n {{ staticText.captionInformation }}\n
\n\n
\n
\n \n {{ counterpartType.type }}\n \n\n \n {{ staticText.saveCRMFields }}\n \n
\n\n
\n \n \n \n \n \n \n \n \n \n
\n
\n
\n \n {{ staticText.cancel }}\n \n\n
\n ![](\"/img/icons/light-save-icon.svg\"\n)
\n {{ staticText.saveToCRMLabel }}\n \n
\n
\n
\n \n
\n
\n \n \n {{ computedSaveToCrmLabel }}\n \n
\n\n
\n {{ staticText.noCounterpartAvailableTooltip }}\n \n \n\n \n
\n \n {{ staticText.savingLabel }}\n \n\n \n \n \n {{ staticText.savedToCRMLabel }}\n \n\n \n \n \n \n {{ staticText.errorSavingTooltipHoverTitle }}\n \n
\n \n\n \n
\n \n ![](\"/img/icons/conversation-icon.svg\"\n)
\n {{ staticText.counterpartSelection }}\n \n\n \n \n\n \n \n
{{ computedNotesLabel }}
\n
\n
\n
\n \n inputValue = value\"\n @blur=\"onInputChange\"\n >\n \n
\n\n\n\n\n\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./InnerLabelNotes.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./InnerLabelNotes.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./InnerLabelNotes.vue?vue&type=template&id=6da2d268&scoped=true&\"\nimport script from \"./InnerLabelNotes.vue?vue&type=script&lang=js&\"\nexport * from \"./InnerLabelNotes.vue?vue&type=script&lang=js&\"\nimport style0 from \"./InnerLabelNotes.vue?vue&type=style&index=0&id=6da2d268&prod&lang=scss&scoped=true&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"6da2d268\",\n null\n \n)\n\nexport default component.exports","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',_vm._l((_vm.getTransformedFieldDefinitions(_vm.callFlowItem)),function(fieldDefinition,index){return _c('div',{key:index},[(_vm.shouldUseDropdown(fieldDefinition.fieldType))?_c('div',[_c('inner-label-dropdown',{staticClass:\"mb-2\",attrs:{\"clear-on-select\":!_vm.canSelectMultiple(fieldDefinition.fieldType),\"close-on-select\":!_vm.canSelectMultiple(fieldDefinition.fieldType),\"disabled\":_vm.isDisabled(fieldDefinition),\"dropdownItems\":fieldDefinition.options || [],\"isMultiSelect\":_vm.canSelectMultiple(fieldDefinition.fieldType),\"label\":fieldDefinition.label,\"placeholder\":_vm.getFieldDefinitionLabel(fieldDefinition),\"value\":_vm.getAnswersFieldValue(_vm.callFlowItem, fieldDefinition),\"dropdownLabel\":\"label\",\"track-by\":\"value\"},on:{\"input\":(selectedValue) => _vm.handleAnswersChanged(selectedValue, fieldDefinition, _vm.canSelectMultiple(fieldDefinition.fieldType))}})],1):(_vm.shouldUseInput(fieldDefinition.fieldType))?_c('div',[_c('inner-label-input',{staticClass:\"mb-2\",attrs:{\"disabled\":_vm.isDisabled(fieldDefinition),\"input-type\":fieldDefinition.fieldType,\"label\":fieldDefinition.label,\"placeholder\":_vm.getFieldDefinitionLabel(fieldDefinition),\"value\":_vm.getTextFieldValue(_vm.callFlowItem, fieldDefinition)},on:{\"input\":(selectedValue) => _vm.handleNoteFieldChanged(selectedValue, fieldDefinition)}})],1):_c('div',[_c('CrmField',{attrs:{\"disabled\":_vm.isDisabled(fieldDefinition),\"field-definition\":fieldDefinition,\"is-open-from-call-wrap-up\":true,\"item\":_vm.callFlowItem},on:{\"input\":(selectedValue)=>_vm.handleInputAnswers(selectedValue, fieldDefinition)}})],1)])}),0)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',{class:['bao-widget-filter w-100 d-flex']},[(_vm.inputType==='number')?_c('bao-widget-filter-container',{attrs:{\"label\":_vm.label,\"label-tag\":\"base-filter-202309081357\",\"hasError\":_vm.hasError}},[_c('b-form-input',{class:['form-control', {'ai-answer': _vm.isAIDetectedValue}],attrs:{\"type\":\"number\",\"placeholder\":_vm.placeholder,\"disabled\":_vm.disabled},on:{\"blur\":_vm.onInputChange},model:{value:(_vm.inputValue),callback:function ($$v) {_vm.inputValue=$$v},expression:\"inputValue\"}})],1):_c('BaseFormTextarea',{class:['w-100', {'ai-answer': _vm.isAIDetectedValue}],attrs:{\"label\":_vm.label,\"placeholder\":_vm.placeholder,\"is-disabled\":_vm.disabled},on:{\"input\":_vm.onTextareaBlurred},model:{value:(_vm.inputValue),callback:function ($$v) {_vm.inputValue=$$v},expression:\"inputValue\"}})],1)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\n \n \n \n \n \n
\n\n\n\n\n\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./InnerLabelInput.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./InnerLabelInput.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./InnerLabelInput.vue?vue&type=template&id=04cff42a&scoped=true&\"\nimport script from \"./InnerLabelInput.vue?vue&type=script&lang=js&\"\nexport * from \"./InnerLabelInput.vue?vue&type=script&lang=js&\"\nimport style0 from \"./InnerLabelInput.vue?vue&type=style&index=0&id=04cff42a&prod&lang=scss&scoped=true&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"04cff42a\",\n null\n \n)\n\nexport default component.exports","\n \n
\n \n handleAnswersChanged(selectedValue, fieldDefinition, canSelectMultiple(fieldDefinition.fieldType))\"\n />\n
\n \n handleNoteFieldChanged(selectedValue, fieldDefinition)\"\n />\n
\n \n handleInputAnswers(selectedValue, fieldDefinition)\"\n >\n
\n \n
\n \n \n \n \n ![]()
\n \n\n \n {{ label }}\n \n \n \n \n
\n \n \n {{ getItemName }}
\n \n
\n \n {{ `${itemPosition}.` }}\n \n {{ getItemName }}\n\n \n
\n \n \n \n
\n handleAnswersChanged(selectedAnswers, !isItemSingleSelect(callFlowItem.item_type))\"\n />\n \n
\n \n {{ staticText.allItemsAnswered }}\n \n {{ staticText.allItemsUnansweredLabel }}\n {{ staticText.allItemsUnansweredAction }}\n
\n \n {{ staticText.defaultEmptyText }}\n
\n \n\n\n\n\n\n","import mod from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallFlowItemsEmptyState.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallFlowItemsEmptyState.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./CallFlowItemsEmptyState.vue?vue&type=template&id=32bf437b&scoped=true&\"\nimport script from \"./CallFlowItemsEmptyState.vue?vue&type=script&lang=js&\"\nexport * from \"./CallFlowItemsEmptyState.vue?vue&type=script&lang=js&\"\nimport style0 from \"./CallFlowItemsEmptyState.vue?vue&type=style&index=0&id=32bf437b&prod&lang=scss&scoped=true&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"32bf437b\",\n null\n \n)\n\nexport default component.exports","import Vue from \"vue\"\nimport axios from \"axios\"\nimport { typeServices } from \"@/apps/call\"\nimport store from \"@/store\"\nimport { caseInsensitiveLooseEqual } from \"@/apps/talkscript/components/utils\"\n\nexport const ANSWER_STATUS = {\n OK: \"Answers are available\",\n NO_RESULTS: \"No Results\",\n UNEXPECTED_ERROR: \"An unexpected error occurred while fetching answers from AI.\",\n NO_KEYS_ERROR: \"No Questions to ask AI\",\n NO_TRANSCRIPT_ERROR: \"No transcript available\"\n}\n\n// Factory: Create handlers for different item types\nclass ItemHandlerFactory {\n static createHandler (itemType) {\n if (typeServices.isCrmLink(itemType)) {\n return new CrmLinkHandler()\n } else if (typeServices.isQuestion(itemType)) {\n return new QuestionItemHandler()\n }\n return null\n }\n}\n\n// Strategy: Define handlers for different types of items\nclass CrmLinkHandler {\n getKeys (items) {\n return items.flatMap(crmItem =>\n crmItem.linked_field.field_definition.map(def => ({\n question_id: def.id,\n key: def.label,\n value_format: this.getCrmFieldValueType(def),\n can_have_multiple_values: def.fieldType === \"checkbox\",\n possible_values: this.getPossibleAnswerChoices(def)\n }))\n )\n }\n\n getPossibleAnswerChoices (def) {\n return def.options && def.options.length > 0 ? def.options.map(option => option.label) : null\n }\n\n extractAnswers (callItem, results) {\n return callItem.linked_field.field_definition.flatMap(fieldDef => {\n const detectedAnswer = results.find(result => caseInsensitiveLooseEqual(result.question_id, fieldDef.id))\n if (detectedAnswer && detectedAnswer.value) {\n if (typeServices.shouldUseDropdown(fieldDef.fieldType)) {\n return this.getMatchingValue(detectedAnswer.value, fieldDef.options, fieldDef.id) || []\n } else {\n return { question_id: detectedAnswer.question_id, text: detectedAnswer.value.toString() }\n }\n }\n return []\n }).filter(ans => ans && ans.text)\n }\n\n getMatchingValue (detectedAnswers, answerOptions, questionId) {\n if (Array.isArray(detectedAnswers) && detectedAnswers.length > 1) {\n const matchedValues = detectedAnswers.map(item => getMatch(item, answerOptions)).filter(Boolean)\n return matchedValues.length\n ? matchedValues.map(match => ({\n question_id: questionId,\n text: match.value,\n multiselect: true\n }))\n : null\n } else {\n const match = getMatch(detectedAnswers, answerOptions)\n return match ? { question_id: questionId, text: match.value } : null\n }\n }\n\n getCrmFieldValueType (def) {\n if (def.options && def.options.length > 0) {\n // options are available then answers should be same as option.label\n return null\n }\n const originalType = def.fieldType\n if (typeServices.isText(originalType) || typeServices.shouldUseDropdown(originalType)) return \"text\"\n if (typeServices.isSingleSelectBox(originalType)) return \"boolean\"\n if (typeServices.isDate(originalType) || typeServices.isTime(originalType) || typeServices.isDateTime(originalType)) {\n return `${originalType} in ISO Format`\n }\n return originalType\n }\n\n prepareAnswersToSave (callItem, existingAnswers, detectedAnswers) {\n const mergedArray = [...existingAnswers] // Copy existingAnswers to mergedArray\n\n detectedAnswers.forEach(detAns => {\n const indexInExistingAnswers = mergedArray.findIndex(existAns => caseInsensitiveLooseEqual(existAns.question_id, detAns.question_id))\n\n if (indexInExistingAnswers !== -1) {\n // If element with the same question_id is found in existingAnswers\n const existAns = mergedArray[indexInExistingAnswers]\n\n if (detAns.multiselect && existAns.text !== detAns.text) {\n // Case 1: Keep element of existingAnswers and add element of detectedAnswers\n mergedArray.push(detAns)\n } else if (!detAns.multiselect) {\n // Case 2: Replace element in existingAnswers with element of detectedAnswers\n mergedArray[indexInExistingAnswers] = detAns\n }\n } else {\n // Add elements that do not exist in existingAnswers to mergedArray\n mergedArray.push(detAns)\n }\n })\n return mergedArray\n }\n}\n\nclass QuestionItemHandler {\n getKeys (items) {\n return items.map(questionItem => ({\n question_id: questionItem.id,\n key: this.getQuestionKeysForItem(questionItem),\n value_format: null,\n can_have_multiple_values: typeServices.isMultiSelectQuestion(questionItem.item_type),\n possible_values: this.getPossibleAnswerChoices(questionItem)\n }))\n }\n\n getPossibleAnswerChoices (questionItem) {\n return questionItem.answer_choices && questionItem.answer_choices.length > 0\n ? questionItem.answer_choices.map(option => option.label)\n : null\n }\n\n getQuestionKeysForItem (item) {\n const displayText = item.display_text\n return displayText ? `${item.name} - ${displayText}` : item.name\n }\n\n extractAnswers (callItem, results) {\n let matchingValues = []\n const detectedAnswer = results.find(result => caseInsensitiveLooseEqual(result.question_id, callItem.id))\n if (detectedAnswer && detectedAnswer.value) {\n matchingValues = this.getMatchingValue(detectedAnswer.value, callItem.answer_choices).filter(ans => ans && ans.text)\n }\n return matchingValues\n }\n\n getMatchingValue (detectedAnswers, answerOptions) {\n if (Array.isArray(detectedAnswers) && detectedAnswers.length > 1) {\n const matchedValues = detectedAnswers.map(item => getMatch(item, answerOptions)).filter(Boolean)\n return matchedValues.length\n ? matchedValues.map(match => ({\n question_id: match.id,\n text: match.label,\n multiselect: true\n }))\n : []\n } else {\n const match = getMatch(detectedAnswers, answerOptions)\n return match ? [{ question_id: match.id, text: match.label }] : []\n }\n }\n\n prepareAnswersToSave (callItem, existingAnswers, detectedAnswers) {\n if (typeServices.isSingleSelectQuestion(callItem.item_type)) {\n return detectedAnswers\n }\n\n // Convert existingAnswers into a Set of ids to track existing question_ids\n const existingIds = new Set(existingAnswers.map(item => item.question_id))\n\n // Add only elements from detectedAnswers whose question_ids are not in existingAnswers\n return [...existingAnswers, ...detectedAnswers.filter(item => !existingIds.has(item.question_id))]\n }\n}\n\n// Main function: orchestrating the detection of AI answers\nexport async function fillInAIAnswers (transcript, callItems, revertChanges = false) {\n if (!transcript || !transcript.length) {\n return { status: ANSWER_STATUS.NO_TRANSCRIPT_ERROR }\n }\n if (transcript && transcript.length && callItems && callItems.length) {\n const { keysToDetect, consideredCallItems } = getItemsWithAnswerKeys(callItems)\n const uniqueSetOfKeys = removeDuplicateKeys(keysToDetect) // remove duplicates\n\n if (revertChanges) {\n return revertToPreviousAnswers(consideredCallItems)\n }\n\n if (uniqueSetOfKeys.length === 0) {\n return { status: ANSWER_STATUS.NO_KEYS_ERROR }\n }\n\n return await processTranscript(transcript, uniqueSetOfKeys, consideredCallItems)\n }\n}\n\n// helper functions\nexport async function processTranscript (transcript, uniqueSetOfKeys, consideredCallItems) {\n try {\n const results = await detectItemAnswersFromTranscript(transcript, uniqueSetOfKeys)\n const callItemsWithDetectedAnswers = setDetectedAnswersOnCallItems(results, consideredCallItems)\n return areAnswersDetected(results, callItemsWithDetectedAnswers)\n ? { status: ANSWER_STATUS.OK }\n : { status: ANSWER_STATUS.NO_RESULTS }\n } catch (err) {\n console.error(err)\n return { status: ANSWER_STATUS.UNEXPECTED_ERROR }\n }\n}\n\nexport function areAnswersDetected (results, callItemsWithDetectedAnswers) {\n const atLeastOneAnswerDetected = callItemsWithDetectedAnswers.some(\n callItem => !!callItem.selectedAnswers && callItem.selectedAnswers.length > 0\n )\n return results && results.length && atLeastOneAnswerDetected\n}\n\nexport const getMatch = (val, options) =>\n options.find(option => !!val && val.toString().match(new RegExp(option.label.toString(), \"gi\")))\n\nexport function removeDuplicateKeys (allKeys) {\n return allKeys.filter((obj, index, self) =>\n index === self.findIndex((o) => caseInsensitiveLooseEqual(o.question_id, obj.question_id))\n )\n}\n\nexport function getItemsWithAnswerKeys (callItems, keysToDetect = [], consideredCallItems = []) {\n callItems.forEach(item => {\n if (!item.isAdditionalItem) {\n const handler = ItemHandlerFactory.createHandler(item.item_type)\n if (handler) {\n consideredCallItems.push(item)\n keysToDetect.push(...handler.getKeys([item]))\n }\n } else {\n getItemsWithAnswerKeys(item.children, keysToDetect, consideredCallItems)\n }\n })\n return { keysToDetect, consideredCallItems }\n}\n\n// Detecting AI answers from transcript\nexport async function detectItemAnswersFromTranscript (transcript, questions) {\n const url = \"/api/calls/auto_detect_answers/\"\n const response = await axios.post(url, { transcript, questions })\n return response.data.results\n}\n\n// Extract answers from results using appropriate handlers\nexport function extractDetectedAnswers (callItem, results) {\n const handler = ItemHandlerFactory.createHandler(callItem.item_type)\n return handler ? handler.extractAnswers(callItem, results) : null\n}\n\n// Set detected answers on call items\nexport function setDetectedAnswersOnCallItems (results, callItems) {\n callItems.forEach(callItem => {\n setCallItemAttribute(callItem, \"noAnswersFromAI\", false) // reset\n const detectedAnswers = extractDetectedAnswers(callItem, results)\n if (detectedAnswers && detectedAnswers.length) {\n const existingAnswers = callItem.call_item && callItem.call_item.answers ? callItem.call_item.answers : []\n\n // clone existing answers as previousAnswers so that they can be recovered later while reverting change.\n setCallItemAttribute(callItem, \"previousAnswers\", existingAnswers)\n\n const answersToSave = getAnswersToSaveForItem(callItem, existingAnswers, detectedAnswers)\n setCallItemAttribute(callItem, \"selectedAnswers\", answersToSave)\n setCallItemAttribute(callItem, \"hasAIAnswers\", true)\n\n handleItemUpdated(callItem, true) // save callItem\n } else {\n setCallItemAttribute(callItem, \"noAnswersFromAI\", true)\n }\n })\n return callItems\n}\n\nexport function getAnswersToSaveForItem (callItem, existingAnswers, detectedAnswers) {\n detectedAnswers.forEach(item => {\n item.isAIDetected = true // this allows us to distinguish AI detected answers from existing answers\n })\n\n const handler = ItemHandlerFactory.createHandler(callItem.item_type)\n return handler ? handler.prepareAnswersToSave(callItem, existingAnswers, detectedAnswers) : null\n}\n\nexport function revertToPreviousAnswers (callItems) {\n callItems.forEach(callItem => {\n setCallItemAttribute(callItem, \"noAnswersFromAI\", false)\n setCallItemAttribute(callItem, \"selectedAnswers\", callItem.previousAnswers || [])\n if (callItem.hasAIAnswers) handleItemUpdated(callItem) // save callItem\n setCallItemAttribute(callItem, \"hasAIAnswers\", false)\n })\n return { status: ANSWER_STATUS.OK }\n}\n\nexport function setCallItemAttribute (callItem, attribute, value) {\n Vue.set(callItem, attribute, value)\n}\n\nexport function handleItemUpdated (callFlowItem, retainPreviousAnswers = false) {\n return store.dispatch(\"callSummaryStore/handleCallItemChanged\", {\n item: callFlowItem,\n callId: store.getters[\"callSummaryStore/getCallDetails\"].id,\n retainPreviousAnswers\n })\n}\n","\n \n
\n
\n
\n \n
\n
{{ staticText.filterByLabel }}\n
\n \n
\n
\n\n \n
\n ![](\"@/assets/svgs/refresh-icon.svg\")
\n \n {{ staticText.refreshLabel }}\n \n \n
\n {{ staticText.refreshBtnTooltipText }}\n \n
\n\n \n
\n
\n\n
\n
\n
\n
\n
\n\n
\n
\n
\n
\n \n
\n
\n {{ staticText.callWrapUpLabel }}\n
\n
\n \n
\n
\n\n \n
\n
\n\n
\n \n
\n
\n
\n \n
\n \n {{ summary.talkscript.name }}\n
\n \n\n
\n \n
\n \n
{{ staticText.counterpartLabel }}
\n
\n \n \n {{ staticText.noCounterpartsSelected }}
\n\n \n \n \n
\n {{ staticText.selectCounterpartsLabel }}\n \n \n\n
\n \n \n \n \n
\n \n \n \n\n \n
\n
\n\n \n
0\"\n class=\"mb-3 col-6 col-lg-12\"\n >\n {{ staticText.callDurationLabel }}
\n \n {{ convertMillisecondsToHHMMSS(summary.duration) }}\n
\n \n
\n\n
\n \n \n {{ staticText.userLabel }}
\n \n {{ summary.created_by.full_name }}\n
\n \n\n \n
\n {{ staticText.conversationResultLabel }}
\n \n {{ summary.result }}\n
\n \n \n
\n \n \n \n \n \n \n \n \n \n {{ staticText.startNewConversationBtn }}\n \n \n\n \n {{ staticText.showCallFeedbackLabel }}\n \n \n\n \n \n {{ staticText.writeEmailLabel }}\n \n \n\n
\n \n\n \n \n \n
\n
\n\n \n
\n \n {{ staticText.cannotSaveLabel }}\n \n \n
\n\n
\n\n
\n
\n \n \n \n
\n\n \n \n \n
\n \n \n \n \n\n \n \n
\n \n\n \n\n\n\n\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./CallSummary.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./CallSummary.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./CallSummary.vue?vue&type=template&id=ee37de18&scoped=true&\"\nimport script from \"./CallSummary.vue?vue&type=script&lang=js&\"\nexport * from \"./CallSummary.vue?vue&type=script&lang=js&\"\nimport style0 from \"./CallSummary.vue?vue&type=style&index=0&id=ee37de18&prod&scoped=true&lang=scss&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"ee37de18\",\n null\n \n)\n\nexport default component.exports","export * from \"-!../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./BaseAlert.vue?vue&type=style&index=0&id=18a80a75&prod&lang=scss&scoped=true&\"","export * from \"-!../../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./AudioInputLanguageSelector.vue?vue&type=style&index=1&id=c826d89a&prod&lang=scss&\"","export * from \"-!../../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallFlowCallItem.vue?vue&type=style&index=0&id=30592cf4&prod&lang=scss&scoped=true&\"","export * from \"-!../../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./SaveToCrmSuccessScreen.vue?vue&type=style&index=0&id=9a07ace4&prod&lang=scss&scoped=true&\"","export * from \"-!../../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CallSummaryTable.vue?vue&type=style&index=0&id=72d0a546&prod&scoped=true&lang=scss&\"","export * from \"-!../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./BaoCheckbox.vue?vue&type=style&index=0&id=f38b7012&prod&scoped=true&lang=scss&\"","export * from \"-!../../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--9-oneOf-1-0!../../../../node_modules/css-loader/dist/cjs.js??ref--9-oneOf-1-1!../../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../../node_modules/postcss-loader/src/index.js??ref--9-oneOf-1-2!../../../../node_modules/sass-loader/dist/cjs.js??ref--9-oneOf-1-3!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./SaveToCrmButton.vue?vue&type=style&index=0&id=3e01647e&prod&lang=scss&scoped=true&\"","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',[_c('progress-indicator',{attrs:{\"small\":true},scopedSlots:_vm._u([{key:\"label\",fn:function(){return [_c('div',{staticClass:\"ml-2 py-3 font-size-12 w-80\"},[_c('p',{staticClass:\"mb-1\"},[_vm._v(_vm._s(_vm.staticText.calculatingTextMatchLabel))]),_c('p',{staticClass:\"mb-0\"},[_vm._v(_vm._s(_vm.staticText.doNotRefreshLabel))])])]},proxy:true}])})],1)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\n \n
\n \n \n
{{staticText.calculatingTextMatchLabel}}
\n
{{staticText.doNotRefreshLabel}}
\n
\n
{{staticText.callSummaryDisplayName}}
\n \n\n \n \n
\n\n \n\n\n\n\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./CallPrintView.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./CallPrintView.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./CallPrintView.vue?vue&type=template&id=af4aae6a&\"\nimport script from \"./CallPrintView.vue?vue&type=script&lang=js&\"\nexport * from \"./CallPrintView.vue?vue&type=script&lang=js&\"\nimport style0 from \"./CallPrintView.vue?vue&type=style&index=0&id=af4aae6a&prod&lang=css&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n null,\n null\n \n)\n\nexport default component.exports","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',{staticClass:\"alertContainer\"},[_c('b-alert',{attrs:{\"show\":_vm.showAlert,\"variant\":_vm.variant,\"dismissible\":_vm.dismissible},scopedSlots:_vm._u([{key:\"default\",fn:function(){return [_c('div',{staticClass:\"d-flex align-items-center p-1 pr-3\"},[_c('img',{staticClass:\"iconClass\",attrs:{\"src\":_vm.iconSrcUrl}}),_vm._t(\"alertMessage\",function(){return [_c('span',{staticClass:\"ml-1\",domProps:{\"innerHTML\":_vm._s(_vm.alertMessage)}})]})],2)]},proxy:true},{key:\"dismiss\",fn:function(){return [_c('span',{staticClass:\"d-flex align-items-center\",on:{\"click\":_vm.handleClick}},[_c('img',{staticClass:\"closeBtnIcon ml-2\",attrs:{\"src\":require(\"@/assets/svgs/cancel-icon.svg\")}})])]},proxy:true}],null,true)})],1)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\n \n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
\n\n\n\n\n\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./BaseFormGroupInput.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../node_modules/vue-svg-inline-loader/src/index.js!./BaseFormGroupInput.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./BaseFormGroupInput.vue?vue&type=template&id=ce41f65c&scoped=true&\"\nimport script from \"./BaseFormGroupInput.vue?vue&type=script&lang=js&\"\nexport * from \"./BaseFormGroupInput.vue?vue&type=script&lang=js&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"ce41f65c\",\n null\n \n)\n\nexport default component.exports","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('bao-vue-multi-select',{attrs:{\"value\":_vm.selectedValue,\"options\":_vm.allValues,\"searchable\":_vm.searchEnabled,\"loading\":_vm.isLoading,\"label\":\"name\",\"track-by\":\"crm_id\",\"show-labels\":false,\"internal-search\":false,\"placeholder\":_vm.placeholderText,\"disabled\":_vm.disabled},on:{\"search-change\":_vm.findLookupValues,\"open\":_vm.findLookupValues,\"input\":inputData => _vm.handleInputChange(inputData)},scopedSlots:_vm._u([{key:\"noResult\",fn:function(){return [_vm._v(\" \"+_vm._s(_vm.staticText.noResultsText)+\" \")]},proxy:true},{key:\"noOptions\",fn:function(){return [_vm._v(\" \"+_vm._s(_vm.staticText.listEmptyText)+\" \")]},proxy:true}])})\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\n handleInputChange(inputData)\"\n >\n \n {{ staticText.noResultsText }}\n \n\n \n {{ staticText.listEmptyText }}\n \n \n\n\n\n\n\n","import mod from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CrmLookupFieldInput.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!../../../../node_modules/vue-svg-inline-loader/src/index.js!./CrmLookupFieldInput.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./CrmLookupFieldInput.vue?vue&type=template&id=21d07a76&scoped=true&\"\nimport script from \"./CrmLookupFieldInput.vue?vue&type=script&lang=js&\"\nexport * from \"./CrmLookupFieldInput.vue?vue&type=script&lang=js&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"21d07a76\",\n null\n \n)\n\nexport default component.exports","\n \n
\n\n \n
\n
\n\n
\n\n
\n\n
\n \n \n {{ value }}\n
\n ![](\"../../../../../../public/img/icons/close-icon.svg\"/){kind=icon}
\n \n \n ![](\"../../../../../../public/img/icons/search-icon.svg\"/){kind=icon}
\n